Terms and Conditions

This notice applies to all information collected on the Smartlearn Solutions website or submitted to Smartlearn Solutions at any time through any of our services on the website.

 

• 1.1. As Currency exchange rates change on a daily basis. For the convenience of the International participants, Smartlearn Solutions provides fixed price quotes in most currencies and adheres to it, even within the event of fall or rise of the currency between the time that a training is booked and the final payment is made. Likewise, the trainee is also committed to pay the fees quoted at the time of booking the course. After booking, changing fees to a different currency is not permitted.
• 2.1. For all the payment made by Bank Wire Transfer, bank charges have to be borne by the customer.
• 4.1 Course Fee is non-refundable however, participants are entitled to get adjustments in case a participant is not satisfied with the delivery of service. The participants are entitled to get training fee adjustments only if they bring this to the notice of the management on the first day of the course commencement. The maximum adjustment is limited to the *training *fee only.
• 4.2 Course Fee, once paid, is non-refundable even before the commencement of the training program. Trainees are only entitled to get adjustments.
• 5.1 Cancellation/Rescheduling Policy: Due to any emergency or unavoidable situation Smartlearn Solutions may cancel a class. Please notify your Training coordinator as soon as by call/email of any changes (cancel or reschedule a class). Adjustments are made at our sole discretion.
• 5.2. The adjustments could be made towards any other training course or could be of any nature, Such as – rescheduling of training dates, alternative of a trainer, mode of training or courseware etc. These adjustments are valid for the period of One year from the Registration date.*Course Fee includes – Training Fee, Courseware
• 6.1 In the case of lost training hours will be compensated as per the preference of the trainee either in the evening or on Sundays if the trainer falls ill and an alternate trainer is not available. The training days can also be extended and cost of accommodation will be borne by the Company. No refund of training fee will be made on this account.
• 7.1 On a best effort basis, Wi-Fi Internet is provided at training center and accommodations. In a case of breakdown of the service, for any reason, Smartlearn Solutions will not be responsible for costs incurred by the trainee for making alternate arrangements.
• 7.2 Free Wi-Fi internet facility is only for Emails and web browsing. For voice/video chat, VPN, downloading files, which needs more bandwidth, you can rent an internet data card at an extra cost.
• 7.3. As part of the training solution, Smartlearn Solutions arranges Hotel accommodation. However, we have no management over the provision of rooms at the Hotels offered and through busy seasons, rooms may not be on the market at the Hotels hand-picked by the beginner. Hotels also reserve the right to cancel Hotel reservations in case they have bulk bookings. In such instances, Smartlearn Solutions will try its best to accommodate the trainee at a suitable Hotel but cannot guarantee that this will be without inconvenience to the trainee.
• 8.1. Overseas credit card payments involve a markup of up to 3% due to currency exchange. This is mentioned in Terms and Conditions of every card issuing bank. Smartlearn Solutions charges the credit card in Indian Rupees (at the prevailing exchange rate). When converted into your currency, you can expect to pay up to 3.5% more due to the markup.
• 8.2. The Hospitality Desk at Smartlearn Solutions offers advice and support for availing other services in India such as medical/dental procedures, tours, gym, cab service etc. However, this advice and support is offered on a best effort and Smartlearn Solutions cannot and does not guarantee the quality of service provided by these third-party agencies.
• 9.1. Smartlearn Solutions can assist you in purchasing associated services/goods during your stay at Smartlearn Solutions e.g. flights, books, computer peripherals. If you want Smartlearn Solutions to pay on your behalf, a surcharge of 2.5% is applicable.
• 10.1 Smartlearn Solutions is not responsible in the case of an accident or an injury, whether to you personally or your property during your time at Boot Camp. Please ensure that you take all necessary precautions to prevent injury to yourself and your property. Please also have the necessary insurance in place.
• 10.2 Smartlearn Solutions is not responsible for the theft of belongings during your stay in India. Please take necessary precautions.
• 11.1 A trainee will not contact directly a trainer or an employee of Smartlearn Solutions for the purpose of availing services or offering a paid or unpaid assignment or a job.
• 12.1 It is the responsibility of the participant to evaluate the usefulness of a Course/Technology training before registering. We do not guarantee the appropriateness of a course/Technology training for the career of the participant.
• 12.2 Right of Admission is reserved. In the case of disruptive/unreasonable conduct during the course, training can be denied. The decision of the Smartlearn Solutions management will be final in such cases.
• 13.1Smartlearn Solutions prohibits any kind of Audio and Video recording inside its premises. Only still photography is allowed.
• 14.1 If in case, upon receipt of VISA Invitation Letter you wish to cancel the training, the registration Fee shall get adjusted for Live Virtual or eLearning training later during the year. Adjustments are valid for the period of One Year Only.
• 14.2 The balance of payment would need to be paid on the very first day of the course/arrival. Smartlearn Solutions would not be able to begin classes without the same.
• 15.1 Courseware once issued will not be taken back and no refunds will be done
• 15.2 All refunds will be provided as per the currency exchange rates of the day/date of refund. The money is refunded in USD and can replicate the exchange rate in impact on the date of the refund.
• 15.3 We reserve the right to vary prices and rates in the event of changes in exchange rates or price rises. If the price of any service will increase attributable to rate fluctuations, you’ll not receive the extra rate prices. For example, if the service experiences a price increase (the value of INR reduces), Smartlearn Solutions is not responsible for changes in exchange rates and may not refund you the increased price difference.
• 16.1 Smartlearn Solutions provides one-time Airport Pick & Drop facility to all the participants. During training Transport facility is provided to pick the participants from the accommodation in the morning and will drop the participants back in the evening as per the scheduled time
• 16.2 To optimize the price Smartlearn Solutions use shared transport services (one could need to share the cab with different participants). In case, any of the participants need returning late or effort early than the regular time, then the transportation would be accountable for the participant.
• 17.1 Smartlearn Solutions offers a plethora of delicacies that may bind you with us. You will be served 3-time meals each day during your stay with Smartlearn Solutions. The Breakfast and Dinner are served at our guest house, whereas the lunch is served in the Training Center premises. Each meal has an upper limit of INR 250.
• 17.2 The meal amount for the scheduled training days is not reimbursable in the event of a participant skipping a meal. If the meal order exceeds the average charge per meal of INR 250, the additional charges will be adjusted at the time of final account settlement.
• 18.1 We are dedicated to delivering your course material before the commencement of your scheduled training (if applicable).All courseware is dispatched at the shipping address (mentioned on the shipping details form) only after receiving the entire payment.
• 18.2 We offer a range of courier services to deliver your courseware (such as FedEx, DHL, DTDC and much more).Upon dispatch of the courseware from our end, we provide you with the tracking code and link to track your courseware. The shipping charges (and taxes) are included in the course fee reflecting on our website (unless otherwise specified).
• 19.1 All prices, merchandise and offers on this website are subject to vary hastily.
• While we tend to make certain to supply correct and up to date information, in some cases one or more things on our web site could also be priced incorrectly. This might happen due to human errors, digital images, technical errors, or other reasons.
• 19.2 Change of Price Terms Smartlearn Solutions reserves the right to change prices for all our services, products, deals or offers. These changes are done performed to market conditions, provider requirements, price changes, course termination, errors in advertisements and other extenuating circumstances. However, the price you paid at the time of purchase still holds for you.
• 20.1Breakfast and dinner are not included in the package as the price may vary from property to property for an upgrade. Depending on the availability of the accommodation, we will get back to you with the final price.
• 20.2 Lunch during training days is included in the package. However, if there is no training on a specific day like a holiday or a Sunday, the candidate will have to bear the price for lunch.
• 21.1 Smartlearn Solutions reserves the right to change offers and discounts. Adjustments are made at our sole discretion.